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Setting up Events
Set-up your event and start selling tickets on social media and beyond
Creating your # and adding your event details
Creating your event is fun, let us walk you through it. We will also highlight some key aspects for your understanding and making sure you benefit the most out of jumper. On your left, you will see the events menu. Click that and go to add new. You will see a screen like the one below here: Let's get started by creating your first event. 1
Sending a calendar invite to registered users
You can send calendar invites to your registered users for the events. This can be done on jumper dashboard using Google Calendar. In order to do so, you will first need to integrate the Google Calendar with jumper. This can be done as: Integrations -> Google Calendar !(https://storage.crisp.chat/
jumper events plan explained
No eventbrite, no eventnook, no nothing. Why pay to create an event? Further more why get lost in the crowd of thousands of events as you have to market your event on social media anyway. Keeping that in mind, jumper's event plan is built to remove the need to pay to build a website or get an event signup page, by enabling you to message your event details to your customers right at the moment of their inspiration. !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-82c8-4ef4-9940-
What are quick-replies
Quick replies are the comment-to-messenger(auto reply) feature, where if a user comments any pre-defined keyword like price, how much, jumper would instantly send them the price details of the event# mentioned in the post. They set the keywords to reply for variations, contact details, event details, event venue, event timings or custom rep
How does quick reply work for events
Quick replies is indeed a life saver and that is exactly why we built it. You must've often noticed, every event despite the price and event information mentioned on the post potential customers end up leaving comments on it asking for the usual mundance questions. For e.g. How do I buy? What is the cost of tickets? Where is the event hosted? .. and the list goes on. Here's a reference image for you: !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-
How do I get the list of attendees?
The list of attendees of an event can be pulled up from your jumper dashboard. This can be done as Orders -> Events In this section all the orders for the events module would be visible. This would display the attendees name, order ID, payment mode, quantity, payment status and amount. !(https://storage.crisp.chat/users/helpdesk/websit
Creating discounts for events
Different types of discounts can be created on the jumper dashboard. The different types of discounts that can be created are as follows: 1. Manual discounts - ****Such discount coupon codes have to be manually entered by the shopper to avail discounts. 2. Automatic discounts - ****Such discounts get applied automatically if all the discount conditions are fulfilled and code is valid. 3. Fixed discounts - This can be of 2 types: a) Fixed percentage discou
How many events can I add?
The jumper platform allows a total of 10 events upload for a general user. In order to add more than 10 events, there is a hack that could be used. The hack would be to invite and refer friends to jumper platform. Invite 5 friends to unlock 15 more events. Please note that your account would be upgraded to a total of 25 events automatically only once your friends have added their first event. You can invite your friends
Where can I find my sold ticket details
The orders details can be found on the jumper dashboard. This can be done as Orders -> Events
Quick replies : Auto-reply to common customer queries (Events)
Quick replies are indeed a life saver and that is exactly why we built it. You must've often noticed, every event despite the price and event information mentioned on the post potential customers end up leaving comments on it asking for the usual mundance questions. For e.g. How do I buy? What is the cost of tickets? Wh
Sales assistant/chatbot for your events
It does the following: Turns your event data into an automated sales assistant / chatbot. Helps you convert your social media engagement into sales by turning your social media posts into a point of sale. Instantly messages your event details to your customers when they comment on you posts with your event #hashtags or keywords yo
How do I add a custom domain for my events
Adding a custom domain will help you use your own domain name for your jumper store. So, if you have www.mydomain.com, following the steps below will allow you to map that to yourshop.jumper.ai. Once you're logged in to your jumper dashboard, head over to: store setup > custom domain as shown below. If you prefer watching a video tutorial, please click here !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-
Where can I find the link for my event store?
The link for the event store can be found on the dashboard. This can be accessed as store setup -> business profile The event store link would be visible in 'Account Details' section. In the screenshot below, https://cosmosis.jumper.ai/ would be the event store link for the business name 'Cosmosis'
Adding your store policies for events
Having policies up-to-date is essential for your customers to know. Here's where you add them, go to store setup -> policies Next you'll see the relevant text boxes, kindly go ahead and fill these as per your store and hit save. That's it :) Return and Refund policy Shipping policy Cancelation policy !(https://storage.crisp.c
How do I update my customers about the order status
Once an order is placed, the customer is informed automatically over mail and message. Similarly, customers are automatically sent message and email when you ship your tickets.
How can I use jumper to sell merchandise for my event
jumper could be used to sell merchandise for the events. This depends on where the event has been created. If the event has been created outside jumper platform, you can start selling merchandise using the jumper's product module. If the event has been created using jumper and an Appsumo user, then a new 'Product' account can be created for selling the merchandise. This can be done by creating a new account from top navigation bar. !(https://storage.crisp.chat/users/helpdesk/websit
How do discounts work for events
Discounts play a very important role in ticketing. Providing discount to users increases the chances of conversion and could be provided in the form of Earlybird discounts or Closing discounts. Now, create and manage discounts for your Events to boost your sales from the jumper dashboard. This can be done as Events -> Manage Discounts On th
Managing and updating events
The events that have been added can be updated at any point in time. This can be done as: Events -> Manage events On this page, a list of all the events that have been added would be visible. Any event can be selected to be edited. Click on green 'pencil' icon to update the events. !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-8
Where can I find the web link for my events?
The web link for the product can be found in two ways. 1. Using manage events: This can be accessed as Events ->Manage Events. On this page you would see a list of all the events which can be edited. Select any event and hit the edit button. !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-82c8-4ef4
Setting up your tax rate for events
It is important to define the tax rate for every product. The tax rate can be set while adding an event, This can be done as: Events -> Add new On this page, the price along with the tax rate has to be defined for the event. !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-82c8-4ef4-9940-0269936009fd/6b3fec33-4405-451c-837d-f73
Changing your default currency for events
Here we will guide you on how to change your default currency. This can be done fairly simply - store setup -> payment methods You will then see a menu option that looks like this: !(https://storage.crisp.chat/users/helpdesk/website/f96b6399-2cc7-4e66
Where can I get an overview of my ticket sales
A complete sales overview can be seen on your jumper dashboard. This can be checked using the Analytics module present on the menu bar. In this section, you will find deep insights about your sales, platforms and hashtags. ![
Updating event business details
As with every business, having up-to-date business details is most essential. The business details section can be accessed as : store setup -> business profile Here's a walkthrough on settings these up: This is the screen you will see, Business Info is pre-populated for you where: Your business name (you can change this according to your brand) A shop link to all your products (this link can be shared for your customers to see all your products)