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Setting up Products
Everything you need to set-up your store and start selling products
Creating your # and adding your product details to it
Let's get you started on adding your products to jumper. The details you will need handy for this are: Product name and description Product image (see guidelines below) Price, tax, shipping charges Variation details (color, size, etc.) and images (optional) Detailed steps for adding products Go to the Products menu, under which you will see add new: Add new product(https://storage.crisp.chat/users/helpdesk/website/cf79fed0-82c8-4ef4-9940-0269936009fd/f8f7465f-3309-4390-9f2f
Can I use jumper with Manychat, Chatfuel or Botletter
jumper can co-exist together with Manychat, Chatfuel or Botletter. If you are using any of the platforms, jumper would only kick in when it is triggered by one of the #hashtags configured on jumper. Design your chatbot as per normal in Manychat, Chatfuel or Botletter, and you can create a button in the flow with the #hashtag you would like jumper to trigger. Alternatively, you can also add a message to tell your user to type in the #hashtag manually.
How do I add a custom domain for my store
Adding a custom domain will help you use your own domain name for your jumper store. So, if you have www.mydomain.com, following the steps below will allow you to map that to yourshop.jumper.ai. Once you're logged in to your jumper dashboard, head over to sales channel > website > setup your domain as shown below. If you prefer watching a video tutorial, please click here !(https://storage.crisp.chat/users/helpdesk/we
Setting up shipping rates
Shipping settings for your jumper store can be configured on the order level, in two ways: Total amount of order (price): this is useful when you provide shipping prices based on the total amount of the order. For example, Free Shipping for orders over $50. Total weight of the order (weight): this can be used where the weight of the products ordered will determine the price. For example, from 1kg to 10kg, shipping can be set at $7.95, and 10kgs to 15 kgs at $12.95
How do discounts work
Discounts play a very important role in shopping. Providing discount to users increases the chances of conversion in e-commerce. Now, create and manage discount discounts for your shop to boost your sales from the jumper dashboard. This can be done as Products -> Manage Discounts On this page, a list of existing discounts would be shown
Where can I find the link for my web store?
The link for the web store can be found on the dashboard. This can be accessed as store setup -> Business profile The web store link would be visible in 'Account Details' section. In the screenshot below, https://cosmosis.jumper.ai/ would be the web store link for the business name 'Cosmosis'
Updating business details
As with every business, having up-to-date business details is most essential. The business details section can be accessed as: store setup > business profile Here's a walkthrough on settings these up: This is the screen you will see, Business Info is pre-populated for you where: Your business name (you can change this according to your brand) A shop link to all your products (this link can be shared for your customers to see all your products)
Where can I find my customer details
The customer details can be found on jumper dashboard. This can be done as Orders -> Product On this page, list of all the orders received would be visible. The customer details can be known by clicking on the row corresponding to any order. A detailed list all the customers can b
Where can I find the web link for my product?
The web link for the product can be found in two ways. 1. Using manage products: This can be accessed as Products ->Manage Products. On this page you would see a list of all the products which can be edited. Select any product and hit the edit button. !(https://storage.crisp.chat/users/helpdesk/website/cf79fed0
Setting up your tax rates
Setting up your tax rates is key as taxes differ from state to state and country to country. We've streamlined this process for you to make it as easy as possible. Simply navigate to Store setup > Tax & shipping settings Here's what you need to do then: Setup your shipping zones Next, according to your shipping zones, you can add taxes as applicable (state-wise or as required by your country policies) That's all there is to it :)
Sales assistant/chatbot for your products
It does the following: Turns your product data into an automated sales assistant / chatbot. Helps you convert your social media engagement into sales by turning your social media posts into a point of sale. Instantly messages your products details to your customers when they comment on you posts with your product #hashtags or auto
Changing your default currency
Here we will guide you on how to change your default currency. This can be done fairly simply - store setup -> payment methods You will then see a menu option that looks like this: !(https://storage.crisp.chat/users/helpdesk/website/f96b6399-2cc7-4e6
Different types of discounts can be created on the jumper dashboard. The different types of discounts that can be created are as follows: 1. Manual discounts - ****Such discount coupon codes have to be manually entered by the shopper to avail discounts. 2. Automatic discounts - ****Such discounts get applied automatically if all the discount conditions are fulfilled and code is valid. 3. Fixed discounts - This can be of 2 types: a) Fixed percentage discou
Adding your store policies
jumper product plan explained
Guess what? No websites to build, let jumper.ai do your heavy lifting - the future is here! Here are a few things to help you understand how jumper.ai's product plan works. First off, building a website today is a no-brainer.. though - the biggest problem is to bring users to the website. With that in mind, jumper.ai's product plan is built to remove the need to build a website by enabling you to transact with your customers right at the moment of their inspiration. !(http
Managing and updating products
The products that have been added can be updated at any point in time. This can be done as: Products -> Manage products On this page, a list of all the products that have been added would be visible. Any product can be selected to be edited. Click on green 'pencil' icon to update the products. !(https://storage.crisp.chat/users/helpdesk/webs
How do I update my customers about the order status?
Once an order is placed, the customer is informed automatically over mail and message. Similarly, customers are automatically sent message and email when you ship your products.
Where can I find my order details
The orders details can be found on the jumper dashboard. This can be done as Orders -> Products The orders section would display order details like order id,
Where can I get an overview of my sales?
A complete sales overview can be seen on your jumper dashboard. This can be checked using the Analytics module present on the menu bar. In this section, you will find deep insights about your sales, platforms and hashtags. ![
What are Collections and how do I create one?
What are Collections Collections is a way to help take your customers through multiple products from your store, and add them to cart for a checkout. In the jumper dashboard, you can create as many Collections as you'd like, one for all your products in the store, or for certain thematic products such as Winter Collection, GoRed products, etc. In a collection, creating categories is Optional, however recommended if you have more than 8 products in your collection, helping customers to naviga